Thought Leadership
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Article
Driving incremental sales results through employee engagement
In any organization, employees are the backbone of success. Their dedication, motivation and enthusiasm directly impact the company’s performance, especially in driving incremental sales results. However, inspiring employees to go above and beyond their job description requires more than just monetary incentives. It demands a culture of inspiration that fosters engagement, creativity and a sense of ownership.
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Article
Making a connection: How to reach the 65+ demographic
With 55.6 million adults aged 65 and older in the U.S., making up almost 17% of the total population, this demographic continues to be a valued part of American society and of course, continues to have a lot of buying power.
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Article
Leveraging a push/pull strategy to move your channel loyalty forward
Alignment between marketing and sales is an age-old challenge. Too many times what marketing is promoting is not what a company’s sales team is focused on selling. Even though there may be reasons for the disconnect, when the effort and investment is made to integrate, the rewards can be significant.
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Article
7 ways to make your referral program a success
The biggest challenge when launching a new sales lead-referral program is getting your customer-facing teams on board. If you can successfully motivate most of them to participate, you’re guaranteed to have an increase in revenue.
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Article
Retail sales incentive
Running a successful retail sales incentive program required more than just numbers and metrics—it required passion, vision and a genuine commitment to the success and well-being of employees.
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Article
5 trends shaping 2025 and beyond
As we turn the corner into 2025, workplaces are evolving faster than ever before. Technology is advancing at a breakneck pace, employee expectations are shifting, and the once-familiar rhythms of work have given way to an era of continuous transformation.
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Article
Content marketing best practices
Content marketing has become robotic and formulaic. It’s time to get back to a human approach that delivers a return-on-relationship, not just clicks and views.
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Article
Creating an inclusive culture for employees with mental illness
When people thrive at work, they are more likely to feel physically and mentally healthy overall and to contribute positively to their workplace. This creates both a responsibility and unique opportunity for leaders to create workplace environments that support the health and well-being of workers.
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Article
Customer feedback is important to any loyalty program – but when is enough enough?
Today the average American household is enrolled in around 29 different loyalty programs. But, on average, they are only truly active in about 4 or 5 of them. But how many of these companies have truly earned the right to your attention?