Leverage data and analytics to optimize engagement.
Whether assessing problem spaces, pre-planning for program launch, or conducting postmortem analysis on a program in order to more-effectively spin up the next one, we help our partners collect and wield data to make effective decisions at every phase.
Need states include:
- Business case assessment – uncovering the hidden impact of engagement
- Program modeling – understanding the potential impact of each engagement solution
- Program improvement analysis – identifying what’s working, what’s not, and opportunities for program improvement
- Attrition analysis – understanding the potential cost savings of a recognition program
- Return on purpose – providing holistic assessment of events, training, and communications to drive engagement
- ChannelWISE™ – segmentation analysis to identify your best, worst, and highest potential customers
- QuitRisk – predicting employees who are most likely to leave
Addressing key issues with data.
Design
- Program structure
- Program modeling
Pre-program analysis:
- What is the value of changing behaviors?
- Should segments of the target audience be motivated differently?
- How much will we spend on the proposed initiative?
Assess
- Program engagement
- Program performance
- Program optimization
Ongoing program analysis:
- How does performance vary across segments?
- To what extent is the engagement solution driving targeted results?
Value
- Behavior change
- Business impact
Post-program analysis:
- What was the value of the program?
- How effective was the rule structure, and what are areas of improvement?
- What behaviors/activities align with higher performance?
The metrics tell the story
100
Fortune 1000 companies using our decision sciences
$900M
improvement in business results last year, across all clients
39%
average reduction in incentive program costs
Our work speaks for itself
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Driving Influencer Sales and Engagement Through Loyalty
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Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
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Webinar
New Rules of Engagement 2023 Research for Modern Workplaces
Workplace expectations have changed—is your engagement strategy keeping up? Get research-backed insights and practical strategies to elevate employee experience. Watch this on-demand webinar.
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Insights Lab
Channel Partner Engagement Research 2023
A first-of-its-kind in-depth research on channel partner engagement, conducted by BI WORLDWIDE and KANTAR, uncovers what truly drives partner loyalty. The study reveals key engagement drivers, critical gaps, and offers a strategic framework to help brands build stronger, more profitable channel relationships.
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Article
Power of Data in Driving Meaningful Channel Partner Engagement
Data-driven insights are key to building a successful channel loyalty program. BI WORLDWIDE enables brands to leverage behavioural and sales data to design meaningful rewards, drive engagement, and create lasting partner advocacy. Discover how the right strategy turns loyalty into business impact.