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Channel Smart

Supercharge channel performance.

Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

The ultimate game-changer for channel growth.

Boost partner engagement and performance, cultivate holistic relationships, and drive targeted channel growth seamlessly and at scale.

A smartphone and a laptop displaying the Heroes Hub website. Icons highlight key features: driving sales, strategic channel growth, onboarding partners, mobile access, and future-proofing programs, all set against a purple background.

Drive sales and shape behaviours via a dynamic promotions suite.

Design promotions your way and motivate partner actions that align perfectly with your business goals. Introduce behaviour-specific incentives that target the exact actions you seek from your channel partners (such as learning, compliance, and customer service), in addition to customised sales incentives.

Two warehouse workers in safety vests and helmets are smiling and examining boxes on a shelf. One is pointing, while the other holds a tablet. They appear engaged and focused in a brightly lit warehouse environment.

Segmentation studio

Segment partners based on parameters such as products or geographies to enable tailored targeting.

Business rules studio

Unlock the power of flexible incentives. Create rules based on any data, beyond just sales, using structures like “Do This, Get That,” target achievements, scorecards, and more. Combine these rules for maximum promotional impact.

Promotion interface studio

Facilitate performance monitoring and prompt partners to take action with intuitive, stunning promotion dashboards using widgets like charts, tables, and more.

Effectively onboard and engage global partners.

Enhance the partner experience, starting with streamlined onboarding and continuing through every state of their lifecycle. Ensure consistent engagement and unwavering support.

Two men in a warehouse discussing logistics. One wears a yellow safety vest and holds a clipboard, while the other holds a tablet. Shelves filled with stacked boxes and pallets are visible in the background.

Seamless onboarding and registration

Drive adoption with a streamlined process crafted for easy onboarding and a hassle-free partner experience.

A person interacts with a futuristic holographic display in front of a computer screen, showing data and graphs. The desk has plants, a lamp, and a smartphone. The room has a warm, yellow background.

Branded partner portal with localisation

Ensure usability across global markets through an intuitive interface, milestone visualisation, and automatic localisation of languages, currencies, time zones, and more.

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Omnichannel communication

Facilitate seamless partner connections through email, SMS, and WhatsApp.

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Gamified experience

Ignite enthusiastic participation with leaderboards, progress metres, and interactive game arcades.

Steer business growth with proactive nudges and actionable insights via Partner Intelligence Suite.

Connect with the right partners, at the right time, in the right ways. Consolidate and manage multiple data sources within a single platform, derive valuable insights, and predict partner behaviour to gain a holistic view of channel engagement.

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Reports studio

Enhance decision-making through data visualisation and contextual dashboards that deliver digestible insights.

Nudge studio

Enable targeted and precise behavioural guidance and data-driven interventions with efficiency and effectiveness.

Insights studio

Facilitate smart insights, predictive modelling, and better outcomes through comprehensive, dynamically-maintained partner profiles.

Enable on-the-go partner engagement via the Achievo App.

Powered by Channel Smart, the Achievo app combines intuitive design with a comprehensive set of features to ensure active participation and high engagement.

  • Higher engagement through impactful visuals and strategic nudging
  • Great performances across a range of devices
  • Seamless login with Biometric, OTP, and SSO
  • Uninterrupted access, with or without internet
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Future-proof your programme with a tech stack that enables scalability, flexibility, and security.

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Flexible microservices architecture

Attain unmatched scalability with modular components that enable rapid deployment of customised solutions and efficient performance optimisation.

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Seamless integrations with Open APIs

Connect effortlessly with CRMs, ERPs, LMS, and other critical systems while ensuring peak end-to-end operational efficiency.

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Enterprise-grade security and compliance

Safeguard critical data through robust identity control measures (SSO, RBAC), advanced encryption and compliance frameworks – ensuring total reliability and security.

Find out more about other channel performance solutions.

  • Two workers in hard hats and safety vests stand in a factory setting with robotic machinery in the background. The image has a vibrant overlay of purple and orange hues.

    Channel solutions

    Solutions rooted in inspiration and human-centric design for sustained channel success

  • A woman and man are focused while looking at a tablet. The man points at the screen. A laptop and other work materials are on the desk in front of them. Both appear engaged in their work in a well-lit room.

    Contests and Incentives

    We craft strategic, engaging incentives to drive maximum impact without blowing your budget. Transform your sales team from good to great with rewards that matter.

  • A group of people stands in a circle, participating in a group high-five. They appear cheerful and engaged, shown from an overhead perspective on a gray floor background.

    Design Code™

    Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

  • A purple knight chess piece is in the foreground on a dark, reflective chessboard. Other blurred chess pieces and glowing, abstract network patterns are in the background, creating a futuristic atmosphere.

    Gamification

    Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance.

  • A group of seven people taking a selfie outdoors, smiling and posing together. The background features blurred elements with hints of architecture and a cloudy sky. The image has a dynamic, cheerful atmosphere with diagonal color overlays.

    Incentive travel

    If you’re asking for exceptional performance, you need to motivate with exceptional rewards. The research doesn’t lie: Nothing motivates employees like aspirational travel experiences. And no one knows incentive travel like we do.

  • A colorful light bulb on a vibrant background with swirling patterns in hues of orange, red, blue, and purple. The bulb radiates creativity and innovation, contrasting against the dark, gradient background with a mix of red and teal tones.

    Learning

    If learning isn’t interesting or convenient, it won’t be effective. That’s why we’re constantly evolving our solutions to be more interactive, more immersive, and much easier to access—anytime, anywhere, on any device.

  • A person operates a camera in a vibrant, blue-lit venue. Stage lights illuminate the background with orange and blue tones, creating a dynamic, energetic atmosphere. An overlay of a translucent orange triangle adds a creative touch to the image.

    Live events

    Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. But live events take it to whole new level. We create events that are stages for shared memories, allowing your people to extend their experience beyond the everyday.  

  • Person typing on a laptop with graphs and upward arrows, symbolizing growth, overlaid. A calculator and documents with charts are on the desk.

    Research and Analytics

    We help drive the results you need through data and analytics that address key business and programme issues throughout the programme lifecycle.

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    Rewards Marketplace

    Trust us – you’ve never rewarded like this before. A Global Rewards Marketplace with an unbeatable collection of over 1 million aspirational merchandise, once-in-a-lifetime experiences, self-serve travel options and learning opportunities to quench curiosities.

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Let’s talk