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Channel Smart

Supercharge channel performance.

Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

The ultimate game-changer for channel growth.

Boost partner engagement and performance, cultivate holistic relationships, and drive targeted channel growth seamlessly and at scale.

A smartphone and a laptop displaying the Heroes Hub website. Icons highlight key features: driving sales, strategic channel growth, onboarding partners, mobile access, and future-proofing programs, all set against a purple background.

Drive sales and shape behaviours via a dynamic promotions suite.

Design promotions your way and motivate partner actions that align perfectly with your business goals. Introduce behaviour-specific incentives that target the exact actions you seek from your channel partners (such as learning, compliance, and customer service), in addition to customised sales incentives.

Two warehouse workers in safety vests and helmets are smiling and examining boxes on a shelf. One is pointing, while the other holds a tablet. They appear engaged and focused in a brightly lit warehouse environment.

Segmentation studio

Segment partners based on parameters such as products or geographies to enable tailored targeting.

Business rules studio

Unlock the power of flexible incentives. Create rules based on any data, beyond just sales, using structures like “Do This, Get That,” target achievements, scorecards, and more. Combine these rules for maximum promotional impact.

Promotion interface studio

Facilitate performance monitoring and prompt partners to take action with intuitive, stunning promotion dashboards using widgets like charts, tables, and more.

Effectively onboard and engage global partners.

Enhance the partner experience, starting with streamlined onboarding and continuing through every state of their lifecycle. Ensure consistent engagement and unwavering support.

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Seamless onboarding and registration

Drive adoption with a streamlined process crafted for easy onboarding and a hassle-free partner experience.

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Branded partner portal with localisation

Ensure usability across global markets through an intuitive interface, milestone visualisation, and automatic localisation of languages, currencies, time zones, and more.

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Omnichannel communication

Facilitate seamless partner connections through email, SMS, and WhatsApp.

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Gamified experience

Ignite enthusiastic participation with leaderboards, progress metres, and interactive game arcades.

Steer business growth with proactive nudges and actionable insights via Partner Intelligence Suite.

Connect with the right partners, at the right time, in the right ways. Consolidate and manage multiple data sources within a single platform, derive valuable insights, and predict partner behaviour to gain a holistic view of channel engagement.

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Reports studio

Enhance decision-making through data visualisation and contextual dashboards that deliver digestible insights.

Nudge studio

Enable targeted and precise behavioural guidance and data-driven interventions with efficiency and effectiveness.

Insights studio

Facilitate smart insights, predictive modelling, and better outcomes through comprehensive, dynamically-maintained partner profiles.

Enable on-the-go partner engagement via the Achievo App.

Powered by Channel Smart, the Achievo app combines intuitive design with a comprehensive set of features to ensure active participation and high engagement.

  • Higher engagement through impactful visuals and strategic nudging
  • Great performances across a range of devices
  • Seamless login with Biometric, OTP, and SSO
  • Uninterrupted access, with or without internet
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Future-proof your programme with a tech stack that enables scalability, flexibility, and security.

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Flexible microservices architecture

Attain unmatched scalability with modular components that enable rapid deployment of customised solutions and efficient performance optimisation.

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Seamless integrations with Open APIs

Connect effortlessly with CRMs, ERPs, LMS, and other critical systems while ensuring peak end-to-end operational efficiency.

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Enterprise-grade security and compliance

Safeguard critical data through robust identity control measures (SSO, RBAC), advanced encryption and compliance frameworks – ensuring total reliability and security.

Find out more about other channel performance solutions.

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    Channel solutions

    Deliver unmatched value and ensure channel success. Achieve lasting growth with powerful solutions orientated towards engagement, loyalty, and channel performance. Inspire channel partners. Drive channel performance. Activate measurable engagement, sustain excitement and consistently enable channel partners, across their lifecycles . Revolutionise channel performance with three powerful capabilities Achieve next-level channel success with cutting-edge channel tech […]

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    Contests and Incentives

    Think you’ve seen what your sales team’s capable of? Think again. When it comes to contests and incentives, there are levels. You could say that designing one is simple: Set some goals, offer some rewards, then sit back and watch your sales people work like crazy to achieve their objectives. Easy, right? Companies invest millions […]

  • Three people giving a group high-five, smiling and celebrating. The photo is taken from above on a gray background. One person is wearing a striped shirt, another a patterned sweater, and the third in a purple top.

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    Design Code™

    People ignore design that ignores people. In an era of a dynamic, multi-generational workforce, many brands are exploring newer and faster ways to solve their challenges. With over 7 decades of experience in loyalty and engagement, BI WORLDWIDE has revolutionised the way employee engagement and channel performance programmes are conceived and designed. How? By bringing empathy back to the […]

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    Gamification

    The goal of gamification is to engage with employees and partners to inspire, collaborate, share, and interact. Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance. Use gamification to fuel measurable business results. Thought Leadership Learn from […]

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    Incentive travel

    Incentive travel is the #1 way to motivate your people. Nothing motivates performance like the promise of an unforgettable experience. And we’ve got the international relationships and local staff to plan and manage trips down to the last detail. Done well, travel incentives unleash a whole new level of ambition and drive—not just among your […]

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    Learning

    When your people learn, YOU thrive. In today’s world, learning and development are the new table stakes for business success. Whether it is your multi-generational workforce, sales team or your distribution channel, creating a sustainable culture of learning and recognition for your people is paramount to elevating your brand. At BI WORLDWIDE, we craft learning […]

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    Live events

    Great events set the stage for shared memories. Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. But live events take it to whole new level. We understand that an event should be the ultimate memorable moment. We create events that are stages for shared memories, allowing your people […]

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    Recognition

    We help solve business challenges in motivating and inspiring ways. We power moments of recognition that people never forget. From developing strategy to designing and executing your engagement plan, to measuring and analysing results, we create personalised, creative, timely, and unique experiences that celebrate each person’s contribution and create a connected memory to their actions. […]

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    Research and Analytics

    Leverage data and analytics to optimise engagement. Whether assessing problem spaces, pre-planning for programme launch, or conducting post-mortem analysis on a programme in order to more-effectively spin up the next one, we help our partners collect and wield data to make effective decisions at every phase. Need states include: Addressing key issues with data. The […]

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    Rewards Marketplace

    Trust us – you’ve never rewarded like this before… With brands that fit every lifestyle, experiences that will be raved about, destinations only ever dreamed of, and online courses and classes that fuel passion and drive development, BI WORLDWIDE’s Global Rewards Marketplace lets your employees, sales teams, channel partners and customers choose what’s most meaningful […]

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Let’s talk