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Channel Smart

Supercharge channel performance.

Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

The ultimate game-changer for channel growth.

Boost partner engagement and performance, cultivate holistic relationships, and drive targeted channel growth seamlessly and at scale.

A smartphone and a laptop displaying the Heroes Hub website. Icons highlight key features: driving sales, strategic channel growth, onboarding partners, mobile access, and future-proofing programs, all set against a purple background.

Drive sales and shape behaviours via a dynamic promotions suite.

Design promotions your way and motivate partner actions that align perfectly with your business goals. Introduce behaviour-specific incentives that target the exact actions you seek from your channel partners (such as learning, compliance, and customer service), in addition to customised sales incentives.

Two warehouse workers in safety vests and helmets are smiling and examining boxes on a shelf. One is pointing, while the other holds a tablet. They appear engaged and focused in a brightly lit warehouse environment.

Segmentation studio

Segment partners based on parameters such as products or geographies to enable tailored targeting.

Business rules studio

Unlock the power of flexible incentives. Create rules based on any data, beyond just sales, using structures like “Do This, Get That,” target achievements, scorecards, and more. Combine these rules for maximum promotional impact.

Promotion interface studio

Facilitate performance monitoring and prompt partners to take action with intuitive, stunning promotion dashboards using widgets like charts, tables, and more.

Effectively onboard and engage global partners.

Enhance the partner experience, starting with streamlined onboarding and continuing through every state of their lifecycle. Ensure consistent engagement and unwavering support.

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Seamless onboarding and registration

Drive adoption with a streamlined process crafted for easy onboarding and a hassle-free partner experience.

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Branded partner portal with localisation

Ensure usability across global markets through an intuitive interface, milestone visualisation, and automatic localisation of languages, currencies, time zones, and more.

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Omnichannel communication

Facilitate seamless partner connections through email, SMS, and WhatsApp.

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Gamified experience

Ignite enthusiastic participation with leaderboards, progress metres, and interactive game arcades.

Steer business growth with proactive nudges and actionable insights via Partner Intelligence Suite.

Connect with the right partners, at the right time, in the right ways. Consolidate and manage multiple data sources within a single platform, derive valuable insights, and predict partner behaviour to gain a holistic view of channel engagement.

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Reports studio

Enhance decision-making through data visualisation and contextual dashboards that deliver digestible insights.

Nudge studio

Enable targeted and precise behavioural guidance and data-driven interventions with efficiency and effectiveness.

Insights studio

Facilitate smart insights, predictive modelling, and better outcomes through comprehensive, dynamically-maintained partner profiles.

Enable on-the-go partner engagement via the Achievo App.

Powered by Channel Smart, the Achievo app combines intuitive design with a comprehensive set of features to ensure active participation and high engagement.

  • Higher engagement through impactful visuals and strategic nudging
  • Great performances across a range of devices
  • Seamless login with Biometric, OTP, and SSO
  • Uninterrupted access, with or without internet
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Future-proof your programme with a tech stack that enables scalability, flexibility, and security.

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Flexible microservices architecture

Attain unmatched scalability with modular components that enable rapid deployment of customised solutions and efficient performance optimisation.

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Seamless integrations with Open APIs

Connect effortlessly with CRMs, ERPs, LMS, and other critical systems while ensuring peak end-to-end operational efficiency.

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Enterprise-grade security and compliance

Safeguard critical data through robust identity control measures (SSO, RBAC), advanced encryption and compliance frameworks – ensuring total reliability and security.

Find out more about other channel performance solutions.

  • Two people wearing white hard hats and safety vests stand in a factory setting, with large robotic machinery in the background. They appear to be observing or discussing something off-screen. The image has an overlay of colorful geometric shapes.

    Channel solutions

    Achieve lasting growth with powerful solutions orientated towards engagement, loyalty, and channel performance.

  • A man and a woman sit together at a desk, looking at a tablet. The woman is in the foreground, smiling slightly, while the man points at the tablet screen. A laptop is open on the desk beside them, and the background is softly blurred.

    Contests and Incentives

    We craft strategic, engaging incentives to drive maximum impact without blowing your budget. Transform your sales team from good to great with rewards that matter.

  • Three people giving a group high-five, smiling and celebrating. The photo is taken from above on a gray background. One person is wearing a striped shirt, another a patterned sweater, and the third in a purple top.

    Design Code™

    Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

  • A luminous purple knight chess piece stands prominently on a board, surrounded by blurred white chess pieces in the background. A network of glowing connections extends on the right, suggesting a blend of strategy and technology.

    Gamification

    Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance.

  • A group of six people taking a selfie outdoors, all smiling and posing together. The background shows a large architectural structure, with a painterly effect and blurred areas. The people appear to be having a joyful moment.

    Incentive travel

    The research doesn’t lie: Nothing motivates employees like aspirational travel experiences. And no one knows incentive travel like we do.

  • A vibrant, multi-colored light bulb with swirling designs inside it against a background of blending red, pink, and teal hues, symbolizing creativity and innovation.

    Learning

    If learning isn’t interesting or convenient, it won’t be effective. That’s why we’re constantly evolving our solutions to be more interactive, more immersive, and much easier to access—anytime, anywhere, on any device.

  • A person wearing headphones operates a camera in a studio with bright stage lights in the background. The scene is predominantly blue with a translucent orange overlay on the right side. The background shows out-of-focus illuminated screens.

    Live events

    Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. Live events take it to whole new level. We create events that are stages for shared memories, allowing your people to extend their experience beyond the everyday.  

  • A cupcake with blue frosting and colorful sprinkles, topped with a lit sparkler. It is set against a blurred background with multicolored bokeh lights and out-of-focus balloons, creating a festive atmosphere.

    Recognition

    Recognition separates average companies from great ones. It builds loyalty and drives performance, all while turning great work into unstoppable momentum. We power moments of recognition that people never forget.

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    Research and Analytics

    We help drive the results you need through data and analytics that address key business and programme issues throughout the programme lifecycle.

  • A woman in a yellow sweater wearing headphones writes in a notebook. Another woman in a teal shirt holds shopping bags and a phone. A man in a winter jacket and sunglasses looks upwards. The background is divided into white and colorful triangles.

    Rewards Marketplace

    Trust us – you’ve never rewarded like this before! A Global Rewards Marketplace with an unbeatable collection of over 1 million aspirational merchandise, once-in-a-lifetime experiences, self-serve travel options and learning opportunities to quench curiosities

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Let’s talk