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Home Channel solutions
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Transform channel potential into performance

Solutions rooted in inspiration and human-centric design for sustained channel success

Deliver unmatched value and ensure channel success.

Achieve lasting growth with powerful solutions orientated towards engagement, loyalty, and channel performance.

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Consultative, end-to-end approach, integrating strategy, design and implementation

As your one-stop-shop trusted partner, we take a consultative, full-service approach, ensuring holistic programme deployment and management with tailored solutions and round-the-clock localised support.

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Novel and strategic frameworks with human centricity at the core

Our approach to channel performance includes proprietary frameworks and a model anchored in human-centric design. We apply design thinking and domain expertise to craft smart, effective designs.

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Tailored solutions powered by cutting-edge channel tech

Our cutting-edge technology empowers you to gain valuable insights based on partner data, steer targeted engagement and enable timely, proactive actions designed to drive channel growth.

Inspire channel partners. Drive channel performance.

Activate measurable engagement, sustain excitement and consistently enable channel partners, across their lifecycles

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Flowchart illustrating BIWS CHANNEL PERFORMANCE MODEL with three sections: Engage (partner onboarding and apps), Excite (dynamic incentives and gamified experiences), Enable (sales training and operational excellence).

Revolutionise channel performance with three powerful capabilities

Cutting-edge channel tech

At the heart of solution deployment is our robust tech – Channel Smart – with its built-in Partner Intelligence Suite and Dynamic Promotions Suite.

Expert managed services

We support our clients through our greatest asset, our people. They provide consulting services, end-to-end programme management and capabilities, like creative services, learning, and event management.

High-impact rewards

Our unique and localised aspirational reward collections are available around the world to inspire your partners into action.

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Achieve next-level channel success with cutting-edge channel tech

Channel smart combines advanced technology with proven channel strategies to boost partner engagement and drive unparalleled performance, brand preference and loyalty.

Explore Channel Smart
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Flexible microservices architecture

Attain unmatched scalability with modular components that enable rapid deployment of customised solutions and efficient performance optimisation.

Seamless integrations with Open APIs

Connect effortlessly with CRMs, ERPs, LMS and other critical systems while ensuring peak, end-to-end operational efficiency.

Enterprise-grade security and compliance

Safeguard critical data through robust identity control measures (SSO, RBAC), advanced encryption and compliance frameworks – ensuring total reliability and security.

Dynamic Promotions Suite

The Dynamic Promotions Suite, featuring the Segmentation Studio, Business Rules Studio and Promotion Interface Studio, empowers you to design tailored promotions that not only drive sales but also shape behaviours, effectively.

Partner Intelligence Studio

The Partner Intelligence Studio, with its Reports Studio, Nudge Studio and Insights Studio, provides 360-degree view of partner performance, empowering you to make informed decisions and achieve strategic outcomes.

Drive strategic excellence with expert managed services

Leverage our consulting-led approach for seamless end-to-end services – from strategy and design, to implementation and management. With proven processes and domain expertise, we ensure your goals are met efficiently and effectively.

Strategy

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Collaborate with our practice leaders and account teams, who take ownership or your business objectives.

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Leverage domain expertise, research and other strategic assets to explore untapped opportunities.

Yellow outline of a monitor displaying the letters KPI, a speedometer gauge, and a checklist.

Conduct discovery, uncover challenges and define KPIs that align with your core business objectives.

Design

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Employ our proprietary Design Code™ to arrive at a smart design while leveraging design thinking, domain expertise, and strategic frameworks to fuel the same. Ensure that design is optimal by forming a precise understanding of the dynamics of your partners and the problems to be solved through our design process.

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Learn more

Implementation

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We offer extensive support to deploy your programme and manage implementation. Get operational excellence, immediate support, and smooth execution, while aligning with your business goals.

Project Management

We implement a tailored programme structure with our robust technology to drive measurable results. We ensure legal compliance while efficiently managing budget and resource allocation.

Programme Management

We manage the overall programme with our dedicated team of experts steering everything from strategic campaigns to their execution and measurement. We continually monitor progress and devise targeted strategies based on priority targets.

Enhance partner experience with high-impact rewards

Spark excitement, cultivate pride and generate lasting engagement with culturally resonant rewards that align with partner motivations. Cash rewards are emotionally detached and often plateau in impact, while thoughtfully designed non-cash rewards are better positioned to drive exceptional performances. We offer truly inspiring, high impact rewards, ensuring emotional engagement and sustained retention.

  • Local supply chains offering high-quality merchandise and experiences
  • Streamlined in-country/in-region fulfilment model
  • 225 rewards marketplaces
  • Customer-service in native languages and time-zones
  • Complete supply chain control
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Merchandise Marketplace

Merchandise and brands curated for high sociability across diverse cultures and lifestyles.

Learn more
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Experiences Marketplace

Exclusive experiences to fit every bucket list.

Learn more
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Mastery Marketplace

Merchandise and brands curated for high sociability across diverse cultures and lifestyles.

Learn more

Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

Find out more about other channel performance solutions

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    Channel Smart

    Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

  • A man and a woman sit together at a desk, looking at a tablet. The woman is in the foreground, smiling slightly, while the man points at the tablet screen. A laptop is open on the desk beside them, and the background is softly blurred.

    Contests and Incentives

    We craft strategic, engaging incentives to drive maximum impact without blowing your budget. Transform your sales team from good to great with rewards that matter.

  • Three people giving a group high-five, smiling and celebrating. The photo is taken from above on a gray background. One person is wearing a striped shirt, another a patterned sweater, and the third in a purple top.

    Design Code™

    Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

  • A luminous purple knight chess piece stands prominently on a board, surrounded by blurred white chess pieces in the background. A network of glowing connections extends on the right, suggesting a blend of strategy and technology.

    Gamification

    Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance.

  • A group of six people taking a selfie outdoors, all smiling and posing together. The background shows a large architectural structure, with a painterly effect and blurred areas. The people appear to be having a joyful moment.

    Incentive travel

    The research doesn’t lie: Nothing motivates employees like aspirational travel experiences. And no one knows incentive travel like we do.

  • A vibrant, multi-colored light bulb with swirling designs inside it against a background of blending red, pink, and teal hues, symbolizing creativity and innovation.

    Learning

    If learning isn’t interesting or convenient, it won’t be effective. That’s why we’re constantly evolving our solutions to be more interactive, more immersive, and much easier to access—anytime, anywhere, on any device.

  • A person wearing headphones operates a camera in a studio with bright stage lights in the background. The scene is predominantly blue with a translucent orange overlay on the right side. The background shows out-of-focus illuminated screens.

    Live events

    Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. Live events take it to whole new level. We create events that are stages for shared memories, allowing your people to extend their experience beyond the everyday.  

  • A cupcake with blue frosting and colorful sprinkles, topped with a lit sparkler. It is set against a blurred background with multicolored bokeh lights and out-of-focus balloons, creating a festive atmosphere.

    Recognition

    Recognition separates average companies from great ones. It builds loyalty and drives performance, all while turning great work into unstoppable momentum. We power moments of recognition that people never forget.

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    Research and Analytics

    We help drive the results you need through data and analytics that address key business and programme issues throughout the programme lifecycle.

  • A woman in a yellow sweater wearing headphones writes in a notebook. Another woman in a teal shirt holds shopping bags and a phone. A man in a winter jacket and sunglasses looks upwards. The background is divided into white and colorful triangles.

    Rewards Marketplace

    Trust us – you’ve never rewarded like this before! A Global Rewards Marketplace with an unbeatable collection of over 1 million aspirational merchandise, once-in-a-lifetime experiences, self-serve travel options and learning opportunities to quench curiosities

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Let’s talk