As a result of rapid digitalisation and changing demographics in the workforce, companies are increasingly finding it hard to adapt and struggling to introduce the level of learning needed to close the growing skills gap and embrace the new opportunities.
Whether it’s rolling out new software or process across the business or familiarising your employees, distributors or channel reps with a recently launched product, it’s important to support this with an intelligently designed learning solution that can conveniently and effectively provide your people with the knowledge and skills they need.
Focusing on motivation, location and personalisation, check out some of our suggestions of how you can refine your learning reinforcement strategy and engage employees to learn to the best of their ability:
1. Integrate gamification techniques
Intergrate gamification techniques to build fun into the learning pathways.
2. Give recognition at regular intervals
Give recognition at regular intervals during training – it can be a powerful motivator and reinforce the value engagement brings. Don’t just consider reward after the learning is complete, consider what can be offered to recognise starting a training journey also.
3. Communicate the purpose and the value
Communicate the purpose and the value that your training brings to their role- In the book ‘The Case against education’, Bryan Caplan suggested that people participate in education more as way of signalling rather than to learn or develop a useful job skill.
4. Leverage the bandwagon effect
Leverage the bandwagin effect to generate momentum. When your employees are seeking information or want to learn a new skill, before an internet search or diving into their workplace LMS, 55% of them ask a colleague. Encourage colleagues to share insights and capture testimonials from those who have already completed the learning to engage wider participation.
5. Identify key milestones
Identify key milestones in the learning journeys that could benefit from a communication prompt. Send timely and tailored communications to provide just the nudge needed to increase engagement.
6. Leverage
Leverage goal gradient theory – the principle that we work harder the closer we get to achieving a goal by increasing communication intensity at the beginning and towards the end of a training journey to increase changes of completion success. Those who get off to a fast start in an incentive programme typically finish 57% higher than those who don’t.
7. Put learning where your people are
Give employees the flexibility to absorb the information when they’re not only in the best location but also the best headspace. According to an article in the Harvard Business Review, people learn best when they have to learn, so look to create as much ‘on demand’ content as possible to your corporate training.
8. Incorporate virtual training
With many people working from home, incorporating training into systems that are already part of their everyday workflow can keep important information front of mind.
9. Overcome
Overcome the forgetting curve by making sure your learning content is relevant to the individual and reflects their situation and role so it can be applied as soon as possible. The more personalisation and specificity you can bring to your training, the more engaged participants will be. German psychologist Hermann Ebbinghaus found if new information isn’t applied, we’ll forget about 75% of it after just six days.
10. Consider how content is delivered
Can you offer flexibility with timelines? Although some employees may prefer an intense course, others may prefer to take it slower to fit in around their other commitments.
To reinforce your learning and development efforts, get in touch to discuss how we can help you make sure your employees feel encouraged to develop the right skills for now and the future.
How we can help?
At BI WORLDWIDE, our strategies for employee engagement transform the way managers inspire, motivate and connect with their employees, so you can ensure that your employees feel supported when they plan to take smart risks or make mistakes. Please get in touch today!