Elevating meaningful recognition with Applause Insights
A global pharmaceutical client prioritised continuous improvement of their programme to outperform BI WORLDWIDE’S best-in-class recognition benchmarks. Read on to find out how.
The Challenge
In 2020, we launched the global recognition programme “Applause” for employees at a major pharmaceutical organisation.
Over the past 3 years, the programme has achieved remarkable recognition and reward engagement, outperforming BI WORLDWIDE’s global best-in-class benchmarks. Recognising the significance of appreciation, our client prioritised continuous improvement to foster a recognition-rich culture within their organisation. Their goal? To enhance meaningful recognition – personal, timely, accurate, and specific – through the programme.
The Solution
The Applause programme leverages BI WORLDWIDE’s DayMaker Reward and Recognition solution which includes a comprehensive suite of features that can be deployed into our clients’ employee programmes based on their unique challenges and business objectives.
Our Recognition Advisor and Equity and Inclusion Advisor features provided our client with a great foundation to meet their objectives. Together, we worked with them to customise these further to ensure the perfect cultural fit and solution for their business – Applause Insights.
Applause Insights Highlights:
One-Stop-Shop:
Employees access recognition insights and data conveniently from the programme homepage.
Best Practice Tips:
Personalised recognition guidance for all 99,000 employees across 107 countries.
Recognition Resource Library:
A wealth of best practice playbooks and learning materials.
Multilingual Content:
Translated into 9 languages for global reach.
Manager’s Personal Assistant:
- New Hires Notifications: Ensuring warm welcomes within the first 30 days.
- Recognition Follow-Up System: Reminders based on recognition activity or employee journey such as “a team member hasn’t been recognised for the past 90 days – schedule a catch up or go straight through and ‘Recognise Them’!”
- Manager Advice: Strategies and advice to enhance recognition quality.
- Quick Access: Direct links to recognition programmes.
- Manager Reporting: Quick access to boost engagement through data-driven insights.
The Impact
Within just 3 months:
ENGAGEMENT:
8,152
actively engaged with Applause Insights (10% of the total audience).
IMMEDIATE IMPACT:
100s
of same-day recognitions followed access, affirming the tool’s effectiveness in promoting meaningful recognition.
The best way to get started is to get in touch!
Speak to a member of our expert team to learn how our solutions can support your employee engagement strategy.
