Research and Data Analytics
We help drive the results you need through data and analytics that address key business and program issues throughout the program lifecycle.
Leverage data and analytics to optimize engagement.
Whether assessing problem spaces, pre-planning for program launch, or conducting postmortem analysis on a program in order to more-effectively spin up the next one, we help our partners collect and wield data to make effective decisions at every phase.
Need states include:
- Business case assessment – uncovering the hidden impact of engagement
- Program modeling – understanding the potential impact of each engagement solution
- Program improvement analysis – identifying what’s working, what’s not, and opportunities for program improvement
- Attrition analysis – understanding the potential cost savings of a recognition program
- Return on purpose – providing holistic assessment of events, training, and communications to drive engagement
- ChannelWISE™ – segmentation analysis to identify your best, worst, and highest potential customers
- QuitRisk – predicting employees who are most likely to leave
Addressing key issues with data.
Design
- Program structure
- Program modeling
Pre-program analysis:
- What is the value of changing behaviors?
- Should segments of the target audience be motivated differently?
- How much will we spend on the proposed initiative?
Assess
- Program engagement
- Program performance
- Program optimization
Ongoing program analysis:
- How does performance vary across segments?
- To what extent is the engagement solution driving targeted results?
Value
- Behavior change
- Business impact
Post-program analysis:
- What was the value of the program?
- How effective was the rule structure, and what are areas of improvement?
- What behaviors/activities align with higher performance?
The metrics tell the story
100
Fortune 1000 companies using our decision sciences
$900M
improvement in business results last year, across all clients
39%
average reduction in incentive program costs
Our work speaks for itself
Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
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Insights Lab
Peer-to-peer with points
In today’s competitive job market, recognizing your employees’ efforts isn’t just a nice-to-have – it’s a necessity. Traditional recognition programs include manager discretionary and peer-to-peer recognitions. But there’s a game changer you might be missing – peer-to-peer recognition with points that can be used for experiences, merchandise and learning opportunities. Incorporating tangible rewards into peer-to-peer recognition can transform your workplace culture and keep your best talent engaged.
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Insights Lab
6 ways to engage deskless workers
Deskless no longer means disconnected. The same tactics and resources that inspire your office employees can elevate your organization’s employee experience wherever work happens. Learn how companies are (not) communicating with their entire workforce and six ways to engage the deskless workers in your company.
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The New Rules of Engagement employee inspiration research report
Employees who believe their good work will be recognized are 12.4 times more likely to say they have a great company culture.